Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-review-queensland.thebestlocalpro.com (referred to as “we,” “us,” or “our” throughout this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://online-review-queensland.thebestlocalpro.com.
  2. Any mobile applications or services offered by us.
  3. Interactions between users and our staff through various communication channels.

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies governing user data collection and use.

Processing Activities

This Privacy Policy governs the following activities:

  1. Account Usage: When you create an account with us, access our services, or engage as an authorized user.
  2. Website Visits: Every time you visit our websites linked to this policy.
  3. Communication: Receipt of emails, newsletters, phone calls, or text messages (SMS) from our team.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details associated with your account creation, such as username, email address, and password hash.
  2. Payment Information: Credit card details, billing addresses, and transaction records required for processing payments.
  3. Financial Information: Bank account numbers or other financial data if you choose to link them to your account for seamless transactions.
  4. Purchase Information: Items bought from us, order history, and associated shipping details.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for user authentication and analytics.
  6. Location Data: Geographical coordinates if you choose to share your location for personalized content or services.
  7. Feedback: Comments, reviews, and ratings you provide on our platforms.
  8. Social Media Information: Details from social media accounts linked to your profile for social login or sharing features.
  9. Product Information: Search history, product preferences, and recommendations based on your interactions with our services.

We gather this data through direct user input, form submissions, online interactions, and automated tracking technologies, such as cookies and pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences, such as language settings or display options.
  • Analytics Cookies: Tracking aggregated data for analytics purposes, helping us understand how users interact with our site.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for. Once the purpose is achieved or required retention periods expire, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

To protect your personal data:

  • We employ industry-standard encryption protocols during data transmission and storage.
  • Our third-party service providers adhere to strict security standards and are contracted to maintain confidentiality.
  • Regular security audits and assessments are conducted to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for children under the age of 18 (or the applicable age limit in your jurisdiction). We do not knowingly collect personal data from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data when no longer needed.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from biased or unfair treatment due to exercising your rights.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond to valid requests within the timeframes prescribed by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via email or posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data access/correction queries, please contact us:

We are dedicated to handling your personal data with the utmost care and transparency. Your trust is highly valued, and we aim to provide a secure and private user experience.